Amazon logo in logistic centre. Unions of the Amazon
Image Credits:Marcos del Mazo/LightRocket / Getty Images

Amazon fires employees for leaking customer email addresses and phone numbers

Amazon has fired a number of employees after they shared customer email address and phone numbers with a third-party “in violation of our policies.”

The email to customers sent Friday afternoon, seen by TechCrunch, said an employee was “terminated” for sharing the data, and that the company is supporting law enforcement in their prosecution.

Amazon confirmed the incident in an email to TechCrunch. A spokesperson said a number of employees were fired. But little else is known about the employees, when the information was shared and with whom, and how many customers are affected.

“No other information related to your account was shared. This is not a result of anything you have done, and there is no need for you to take any action,” the email read to customers.

An email to Amazon customers, saying an employee was fired. Amazon said multiple employees were fired.

It’s not the first time it has happened. Amazon was just as vague about a similar breach of email addresses last year, in which Amazon declined to comment further.

In a separate incident, Amazon said this week that it fired four employees at Ring, one of the retail giant’s smart camera and door bell subsidiaries. Ring said it fired the employees for improperly viewing video footage from customer cameras.

Updated headline to clarify that an unknown number of employees were fired.

Techcrunch event

Disrupt 2026: The tech ecosystem, all in one room

Your next round. Your next hire. Your next breakout opportunity. Find it at TechCrunch Disrupt 2026, where 10,000+ founders, investors, and tech leaders gather for three days of 250+ tactical sessions, powerful introductions, and market-defining innovation. Register now to save up to $400.

Save up to $300 or 30% to TechCrunch Founder Summit

1,000+ founders and investors come together at TechCrunch Founder Summit 2026 for a full day focused on growth, execution, and real-world scaling. Learn from founders and investors who have shaped the industry. Connect with peers navigating similar growth stages. Walk away with tactics you can apply immediately

Offer ends March 13.

San Francisco, CA | October 13-15, 2026

Amazon admits it exposed customer email addresses, but refuses to give details

 

Topics

, , , , , , , ,
Loading the next article
Error loading the next article